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IBSPOT

IBSPOT Reviews

ibspot.com
What is your customer experience with IBSPOT?

IBSPOT Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

IBSPOT has a 2.0 star rating from 34 customer reviews; 17% would recommend. Consumers are mostly dissatisfied, citing shipping failures, refund requests, and poor customer service.

Key Takeaways for Future Customers

  • Read IBSPOT reviews and expect possible international shipping delays.
  • Document orders and tracking; request a refund if product not delivered.
  • Be cautious of ongoing shipments or auto-ship practices and return policies.

Negative Feedback / Risk Areas

  • Frequent customer complaints about non-delivery and wrong or partial shipments.
  • Poor customer service responsiveness and refund delays.
  • Billing charged without clear shipping confirmation.

Positive Feedback

Some customers mention discounts and that certain items like bras are very pretty.

View full overview ›

Media from reviews

IBSPOT - It didn't work for me
IBSPOT - I want to cancel my orderIBSPOT - Scam hitting cc & liei g about it!!!!!!!! Being reportedIBSPOT - Scam hitting cc & liei g about it!!!!!!!! Being reported - Image 2IBSPOT - Scam ordered cx & yall still hit ccIBSPOT - Scam ordered cx & yall still hit cc - Image 2IBSPOT - They refuse to offer a replacement part for a defective ratchet to raise a...
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Anonymous
map-marker Ithaca, New York

Hello, I just received an empty package...

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AI Highlights
  • - Received an empty package for order IST20297: summer waterproof leg cover for wheelchair; paid $72.51; replacement requested, no response or refund.

Hello,

I just received an empty package from you without the contents. USPS delivered an empty plastic bag to my mailbox.

My name is Jo-Ann O'Brien. My order number is IST20297****. I ordered a summer waterproof leg cover for wheelchair use. I paid $72.51 for this item, and I am very disappointed that I didn't receive it.

You mailed it in a clear plastic bag with a ziplock opening that any could open and close in transport. Please send a replacement.

INSPOT requested a photo of the package, which I sent.

No response from them after that. No replacement nor refund.

User's recommendation: Don’t buy anything from them.

View full review
Pamela D Dxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Green Valley, Arizona

OMG - they simply cannot ship the product - just take the money

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Placed order July 9th. Still not shipped on July 23rd.

Complained, so they credited my account a portion of the shipping costs. Still no product.

Loss:
$53
Pros:
  • No idea
Cons:
  • Do not ship

Preferred solution: Full refund

User's recommendation: BEWARD - THEY DON'T SHIP

View full review
Cynthia R Zbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No problem with Ibspot. I was just wandering when my package is being delivered?

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Nothing. We are good.

This company is very good.I had problems before with the drivers. Delivery drivers.

User's recommendation: This company is good. Buy from them.

View full review
JUDITH A B
map-marker Oak Bluffs, Massachusetts

Have not RECIEVED m order , since may 1st this year

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I would like my order sent to me. My order #20855****.

I don't know what happened. Either I want to be credited or send my order.

Loss:
$118

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful

View full review
John G Qxb
map-marker Birmingham, Alabama

Return an item

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I need to return an item I purchased but no longer need it. The shipping box has not been opened and I want to return the item. I have not, and can not, get any instructions on how to return it.

Preferred solution: Full refund

User's recommendation: Beware on returns

View full review
Anonymous
map-marker Canandaigua, New York

Hello, I just received an empty package...

AI Highlights
  • - Customer received an empty package; USPS delivered an empty bag.
  • - Order IST20297: summer waterproof leg cover $72.51.
  • - Customer requests a replacement.

Hello,

I just received an empty package from you without the contents. USPS delivered an empty plastic bag to my mailbox.

My name is ***. My order number is IST20297****. I ordered a summer waterproof leg cover for wheelchair use. I paid $72.51 for this item, and I am very disappointed that I didn't receive it.

You mailed it in a clear plastic bag with a ziplock opening that any could open and close in transport. Please send a replacement.

View full review
Gracen Erm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manchester, New Hampshire

I place my order since 16 of may I still don’t receive it

Im just looking for my order I placed confirmation is [US_DRIVERS_LICENSE_NUMBER] when I’m going to get my order please

View full review
Rene Z Ixn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my order

My order is IST20059****. This order was placed on April 10, and I have not yet received the product.

Please let me know what's happening. Thanks.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Upper Darby, Pennsylvania

Order never came and it's not easy to get a response from customer service. Oder placed on 5/5 and still not received

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Order never received. Over 20 days .

The customer service is non responsive. I am not sure if this is a real site.

User's recommendation: Search for options

View full review
James C G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very upset and I want what I order or my money back.

AI Highlights
  • - Order number not found; money was charged.
  • - Process date 2/17/26; it is now 3/8/26.
  • - There has been no contact from the company after 4 days.

Looking for my order. I entered the order number, but there was not an order for that number.

I checked my bank statement, and the money for the purchase had been taken from the account. The order with the number stated it was processed on 2/17/26.

It is now 3/8/26. I have been trying to get in touch with the company for 4 days and still have not spoken or heard back from anyone.

Loss:
$175

Preferred solution: Deliver product or service ordered

View full review
Mary S Gbt

Scammed

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AI Highlights
  • - Order never shipped and was charged $58.75.
  • - Tracking was inconsistent: DHL said delivered, USPS had no record.
  • - Refunds sought.

Ordered for the first time. Never got my order. First, they gave me a DHL tracking number which then said the package was delivered. It was NOT. I asked DHL for proof of delivery, which they did NOT have. They looked up their records and told me that that was NOT my tracking number and that it belonged to someone else who didn't live in our state. They said Ibspot gave me the wrong tracking.

I emailed Ibspot several times. Finally, they responded changing their story and said the package was with USPS and gave me a post office tracking number. I tried tracking it, and USPS said, 'we do not have this package,' and now I am out $58.75.

They never shipped my package at all in the past 2 weeks and lied about it. They STILL have not shipped it.

These people are low-life scammers. I have contacted my bank and BBB. I am continuing to try to get my refund. If I got my item, I would change my review, but so far they are lying, not shipping, and communication is atrocious.

Loss:
$58
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Do NOT order from these people.

View full review
Anonymous
map-marker Atlanta, Georgia

Scam all the way

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Scam. Theyre very responsive about how sorry they are, but they dont deliver. However, they WILL end up paying me back.

User's recommendation: Avoid!

View full review
Resolved
Davina F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Fraud

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Updated by user Dec 23, 2025

Company fixed the issue and I have been provided with full refund. after 30 phone calls multiple text messages everything they finally gave me back my money. I did everything to try to resolve it.

Original review Dec 06, 2025

fraud liars they suck no return nothing fake stuff everything is bad run away from this place beware

User's recommendation: don’t order from them ever

View full review

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Anonymous
map-marker Santa Maria, California

Charged for product but never shipped

I was charges for a product on 1/23/26 and as of 3/1/26 never received the product. Very hard to contact IBSPOT and when I

finally texted them got the runaround!!

Gary

User's recommendation: Don't use them

View full review
Davina F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - Ordered an item for $200.
  • - They sent the wrong item.
  • - No refund or return label after three weeks.
  • - They do not answer the phone.
Updated by user Dec 17, 2025

i’ve done everything sent an item back and still no refund

Original review Dec 02, 2025

I ordered something from them. It cost $200.

They sent me the wrong item. Its been three weeks. They still have not refunded my money or sent me the return label for something that I dont want.

They dont answer the phone. These people are ***

Loss:
$200
Pros:
  • No pros
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: stay away

View full review
Anonymous
map-marker Las Vegas, Nevada

It didn't work for me

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IBSPOT - It didn't work for me

It was not what I needed i want to return the package I need the return label please give the return label to me

User's recommendation: They sent me two and I didn't need two items i only needed one

View full review

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